Shhh... We're Brisbane's best kept secret for phone systems & communication solutions.
If you've got one user or thousands of users, we'll make your phone system a great experience for your staff and your customers. We deliver easy to use systems with quality equipment from trusted brands like Panasonic, Avaya, NEC and more.
If you're not ready to give us a call right now on (07) 3137 9510 or you're up late burning the midnight oil and you'd like us to call you at a more reasonable hour... Simply fill out the form below and we'll be in touch soon. We'll respond within 1-2 business days, but we're typically a lot faster than that. If you're ready to get a great phone system — take the first steps and get in touch with Telrex today.
Our showroom is packed with the latest equipment from office telephones, headsets, conference phones, speakerphones and more. We've got cabling gear, routers, modems, server racks... In fact, there are over 5,000 items we have access to. Unlike other suppliers and installers, we stock all of our equipment locally here in Brisbane, and across Australia.
We're all for communication and we're great listeners, so tell us about your ideal phone system, video conferencing set up or maybe a complete communications overhaul you'd like for your business. We'll take you through the process to understand your business requirements and find the right communications solutions to create a complete package of products and services for you.
Telrex can offer you an all-in-one business communication solution with phones and internet together on one plan. We'll ensure you've got the the right internet connection and network infrastructure to ensure your phone phone systems work perfectly from day one.
Call Us (07) 3137 9510 OR Request A Quote
"We have used Telrex for years and they are faultless. Always friendly, helpful and very efficient!" — Tammy Ball
Our team of technicians and support staff cover a large area across South East Queensland. We're also proudly part of the Phone Systems Network. We have local technicians who can come to you in:
Fantastic customer service and advice, product arrived quickly and packaged well. Plugged straight in and worked as expected, wouldn't know there were replacement parts. — Fiona Archer
If you're not ready to give us a call right now on (07) 3137 9510 or you're up late burning the midnight oil and you'd like us to call you at a more reasonable hour... Simply fill out the form below and we'll be in touch soon. We'll respond within 1-2 business days, but we're typically a lot faster than that. If you're ready to get a great phone system — take the first steps and get in touch with Telrex today.
Our showroom is packed with the latest equipment from office telephones, headsets, conference phones, speakerphones and more. We've got cabling gear, routers, modems, server racks... In fact, there are over 5,000 items we have access to. Unlike other suppliers and installers, we stock all of our equipment locally here in Brisbane, and across Australia.
Love shopping here. Each time the guys are so helpful at advising and choosing products. The range is great, even with obscure items, and the prices are astoundingly low on the simplest things. — Gary David
With so many providers out there, it's hard to know who to choose. With our 100% local Australian support team covering everything from phone system installation and data cabling technicians, product support specialists and our IT & managed services team, we've got you covered. A Telrexpert is only a phone call away, whether you need help setting up your new headset or you've got a query about your phone system. Check out our great reviews and testimonials from our customers who put it best!
Are you experiencing bill shock every month? Endless charges on your monthly telephone bill you're unsure about? Ask our team about reviewing one of your monthly bills. We'll see if we can save you money by switching providers.
Many plans are packed with hidden extra fees, excessive call costs and more nasty fine print surprises that might be adding up for your business. When you choose to set up your system through us, a Telrexpert will explain to you all your monthly fees with no secrets all in one easy-to-read document. We'll even help you with the switch, and ensure you keep your phone number with a seamless cutover to your new phone system.
Call Us (07) 3137 9510 OR We'll Call You
As the world progresses, we see that even for those who work from home or remotely it can be tempting to do away with traditional phone systems. Upgrading your phone system can seem like a daunting prospect, but it doesn't have to be. With the right features and support from our Telrexperts, upgrading will make life easier for everyone in the office!
With great features like voicemail-to-text and remote answering options - all in one system - you no longer have to worry about making sure your staff has access to every feature they need no matter where they are working today!
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There are several types of telephones that can be used in an office setting. This includes:
The best type of phone system for a small business depends on the specific needs of the business. However, VoIP systems are quite popular due to their affordability, scalability, and range of features. Hybrid systems, which combine elements of traditional landline and VoIP systems, can also be a good choice. Some small businesses may still prefer a traditional landline system, especially if they are in an area with unreliable internet service.
Setting up an office phone system involves several steps:
An office phone is often referred to as a business phone. Depending on the technology it uses, it might also be referred to as a PBX phone, VoIP phone, IP phone, or digital phone. Some other types of office phones include conference phones (used for group calls) and cordless phones.
A phone system, also known as a telephony system, refers to a multilayered system designed to improve communication in businesses. It includes devices, applications, and products that help to create, transmit, and receive calls through various telecommunications methods. These systems range from traditional landline telephones to internet-based VoIP (Voice over Internet Protocol) systems and could be hosted on-premises or in the cloud.
Digital phone systems convert analog voice signals into digital signals for transmission. The digital system provides a more secure line of communication and is often clearer and more reliable than an analog system. In addition, digital phone systems can offer features like call forwarding, voicemail, caller ID, and conference calls.
While both VoIP and digital phone systems convert voice into digital data, they differ in how this data is transmitted. A digital phone system transmits data over traditional copper phone lines, while a VoIP system sends voice data over the Internet. Therefore, a VoIP system can work over any broadband connection and offers greater flexibility and additional features compared to traditional digital phone systems.
A landline refers to a traditional phone system that transmits audio data over physical telephone lines. A digital phone, on the other hand, converts analog voice signals into digital data for transmission. Digital phones provide better sound quality and additional features compared to traditional landlines. While landlines work even during power outages, digital phones require a power source and a functioning network.
Analog phone systems transmit audio data over physical telephone lines in the form of electrical signals, while digital phone systems convert these signals into digital data before transmission. Digital phone systems generally provide better sound quality, greater security, and more features compared to analog systems. However, analog systems can be more reliable in certain situations, such as during power outages.
A wireless phone system uses radio waves to connect a mobile phone to a network provider. The user's voice is converted into a radio wave signal, transmitted to a nearby base station, and then sent over the network to the recipient. Wireless phone systems provide the flexibility of mobility, but they rely on network coverage and can be affected by factors like weather and building materials.
Automated phone systems, or auto-attendants, use computer software to answer incoming calls and direct them to the correct extension or department. The system uses a pre-recorded or computer-generated voice to interact with callers, either through voice recognition or touch-tone responses. Automated phone systems can improve efficiency by handling simple customer inquiries, freeing up human operators for more complex tasks.
While VoIP has many benefits, there are also some disadvantages:
No, you do not need a traditional landline if you have a VoIP system. A VoIP system uses your internet connection to make and receive calls, so a separate landline isn't necessary. However, some businesses may choose to keep a landline as a backup in case of internet outages.
No, a landline is not necessary with VoIP. VoIP systems make and receive calls over the internet, eliminating the need for traditional landline infrastructure. However, it's essential to ensure that your internet connection is reliable and fast enough to handle VoIP call quality.
