Delivery Policy

Telrex ships product to Australian destinations only using the below shipping methods. When you place an order, we will estimate shipping and delivery dates for you based on the availability of selected items and the shipping options you choose.

Please also note that the shipping rates for the majority of items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next kilogram. We do not ship to P.O boxes or lockers.

Deliveries to Brisbane, Gold Coast, Sunshine Coast, Toowoomba Regions

Deliveries to these regions are processed using Fastway. Delivery varies from same day to next day depending on pick up time and your region.

Deliveries to all other Australian destinations

The majority of our deliveries are dispatched using StarTrack Express. Deliveries vary depending on your destination and dispatch times from Telephone Wreckers.

Deliveries for very heavy items

We sell a number of very heavy items in our online store including server cabinets. Heavy items will require a shipping quote from our sales team. If you are purchasing a heavy item, add the item to your cart and check out. We'll get in touch with you with a confirmed price to your designated delivery address prior to shipment.