How do I forward my Optus phone?

Manage Optus phone diversions manually

Optus provides an easy way to manage call diversions on your phone. You can divert incoming calls to another number, such as your mobile phone or a colleague's phone. This is useful when you're away from your desk or unavailable to take calls.

To manually manage diversions, follow these steps:

1. Listen for a dial tone on your Optus phone.
2. Dial *78 on your phone's keypad.
3. Enter the phone number to which you want to divert calls, including the area code for fixed line numbers.
4. Listen for two short beeps confirming the call diversion is active.

To check whether call diversions are active on your Optus phone, follow these steps:

1. Listen for a dial tone on your Optus phone.
2. Dial *#78# on your phone's keypad.
3. Listen for a message that confirms whether call diversions are active or not.

To cancel call diversions on your Optus phone, follow these steps:

1. Listen for a dial tone on your Optus phone.
2. Dial #78 on your phone's keypad.
3. Listen for two short beeps confirming that the call diversion has been cancelled.

It's important to note that call diversions on your Optus phone are charged at standard call rates. You may also incur additional charges if you divert calls to a mobile phone or a number outside your local area. It's best to check with Optus for the latest call diversion rates and charges.

In summary, managing call diversions on your Optus phone is easy and straightforward. Simply dial *78 to activate call diversions, *#78# to check whether call diversions are active, and #78 to cancel call diversions.

Source: Optus Support