About Telrex
We've been a leader in telecommunications and technology for over two decades.
Telrex was established in 1999 as Telephone Wreckers, and since then, we have evolved from serving the local area to the entire country. Our commitment to providing quality telephone systems at every price point has allowed us to grow and expand our reach, serving the whole country.
Telrex Mission Statement
At Telrex, our mission is to provide quality telecommunications and technology solutions to businesses and individuals across Australia. We strive to offer the best customer experience by providing customised solutions and excellent after-sales services.
Vision Statement
Our vision is to be the leading provider of telecommunications and technology solutions in Australia. We aim to achieve this by continuously improving our products and services, expanding our reach, and keeping up with the latest technological advancements.
Supply Network & Partnerships
Our head office and warehouse are based in Loganholme, just south of Brisbane, where we sell directly to suppliers and the public from our showroom. Our Melbourne Telrex office is based in Keilor Park. Our supply network and partnerships encompass the whole of Australia, with connections in Sydney, Brisbane, Melbourne, Hobart, Darwin, Perth, and Adelaide.
Telrex Products & Services
With over four thousand products online and in-store, we have everything from headsets and data cabinets to cables and sockets. Our products are of excellent quality and come from great brands like Coms in a Box, Plantronics, Poly, Jabra and more. We always offer customised products and packages, ensuring that no two are alike.
Phone Systems Solutions
At Telrex, we get that every business is different and needs a customised phone system solution. To provide the best system for each situation, we have partnerships with popular phone system brands, such as New NEC, Refurbished NEC and LG Ericsson. We are always ready to assist you in finding the right new or second-hand system. Our strong emphasis on after-sale service and care ensures our customer's satisfaction.
Headset Solutions
As one of Australia's top authorised Plantronics, Poly & Jabra dealers, we have a strong relationship with our suppliers and customers. Our wide range of headsets is available to suit every office environment and personal preference, including Bluetooth and wireless options and standard wired headsets and replacement parts. We are always ready to assist our customers in finding the perfect headset.
Environmental Focus
At Telrex, we understand the importance of sustainability and minimising our environmental impact. Our focus on recycling telephones is one way we strive to achieve this goal. By recycling telephones, we can keep our ecological focus while supplying our customers with a wide range of brands and products. We believe that second-hand doesn't mean second rate, so all our work has a minimum of a 90-day warranty to guarantee our customer's satisfaction.
With our strong focus on sustainability, you can feel confident that when you choose Telrex, you're positively impacting the environment.
Customer Support
If you need assistance with our products or services, don't hesitate to contact us. Call us at 1300 665 970 or email us at sales@telrex.com.au; we are always happy to help out in any way possible - no matter how big or small.
100% Australian Owned
At Telrex, we are proud to be an Australian-owned and Queensland-owned business. Our passion for excellence and commitment to our customers makes us the best choice for all your telecommunications and technology needs.
Our Journey from Telephone Wreckers to Telrex
Telrex has a long history in the telecommunications and technology industry. Our journey began in 1999 as Telephone Wreckers, a small business serving the local area. Over the years, we evolved into a national supplier, expanding our reach and becoming known for our commitment to providing quality telephone systems at every price point. As we grew, we realized that we needed to change our name to reflect our expanded offerings and capabilities.
In 2018, we rebranded as Telrex, a name that better represented who we are and what we do. With the new name, we also introduced a new logo and visual identity that reflected our commitment to quality and reliability. Despite the name change, our values remained the same: to provide excellent service and top-quality products to our customers.
Expansion through Mergers and Acquisitions
As Telrex, we have continued to evolve and grow through strategic acquisitions and mergers. We merged with ATD Technologies Melbourne, ATD Technologies the Headset Shop, Telephone Technical Services, and Coms in a Box, which allowed us to expand our product and service offerings to better serve our customers.
Through these mergers and acquisitions, we have been able to bring together a team of highly skilled professionals who are dedicated to providing the best possible service and solutions to our customers. With a wide range of products and services, we are able to offer customised solutions that meet the unique needs of each of our customers.
Today, Telrex is a leading provider of telecommunications and technology solutions in Australia. Our commitment to excellence, customer service, and sustainability continues to drive our success and growth.